Privacy Policy

1. Introduction

I Know A Guy Vacations ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.iknowaguy.vacations or use our services.

2. Information We Collect

Personal Information

We collect information that you voluntarily provide to us when you:

• Fill out our contact form or inquiry forms
• Request vacation booking services
• Communicate with us via email, phone, or text message
• Subscribe to our newsletter or updates

This information may include:

• Name
• Email address
• Phone number
• Desired travel destination and dates
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages visited and time spent on our site
• Date and time of your visit

3. How We Use Your Information

We use the information we collect to:

• Provide and manage vacation booking services
• Communicate with you about your inquiries and bookings
• Send you property options, pricing, and availability
• Process payments and complete transactions
• Send you updates about available properties and special offers (with your consent)
• Improve our website and services
• Respond to your questions and provide customer support
• Comply with legal obligations
• Prevent fraud and enhance security

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• Payment processors (Stripe)
• CRM systems (Go High Level)
• Email service providers
• Website hosting providers
• Resort and property partners (only information necessary to complete your booking)

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us at concierge@iknowaguy.vacations or 619-489-2760.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can set your browser to refuse cookies, but this may limit your ability to use certain features of our site.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information (note: we do not sell personal information).

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any modifications indicates your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

I Know A Guy Vacations
Email: concierge@iknowaguy.vacations
Phone: 619-489-2760
Website: www.iknowaguy.vacations

Licensed CA Real Estate Broker - DRE #01028204